Payment

All prices listed are in US Dollars. We accept the following payment methods thru 128-bit high security:

Debit card, American Express, Visa, MasterCard, PayPal and mail-in Check/Money Orders.
Dar-us-Salam is PayPal Verified member.

Shipping

Orders are usually dispatched within one to two working days. We shall let you know if an item is out of stock, with the option to swap with a similar item, remove the item from your order or hold your order until the item is available.

When ordering you will have the option to select the desired shipping method. We ship through UPS (United Parcel Serivce) and USPS (United States Postal Service) within USA and throughout most of the world.

Shipping Options & Time Comparisons
UPS Shipping Options	Speed *
UPS Ground - Prompt & dependable ground delivery. Time depends on distance from zipcode 77043 (calculate exact time from UPS website).	1-5 Days
UPS 3 Day Select - Guranteed end of third business day.	3 Days
UPS 2nd Day Air - Guranteed end of second business day.	2 Days
UPS Next Day Air Saver- Guaranteed Overnight Delivery by 3:00 p.m	Next Day
USPS Domestic Shipping Options
Media Mail - Ground Packages - For books & CDs only. No fragile Items.	2-9 Days
Priority Mail - Expedited delivery of your packages at economical rates.	2-3 Days
First Class - Letters or small items	~3 Days
USPS International Shipping Options
Global Priority Mail - 4 pounds and under... items must fit in USPS envelope.	4-8 Days
Global Express Mail (EMS) - Prompt & dependable international service. *** Only international option with Order Tracking feature.	3-6 Days
Global Airmail	1-3 Weeks
Global Economy Surface - Transportation by ground and sea.	4-12 Weeks
SHIPPING NOTES
Orders are usually processed & shipped within 1-2 business days. Orders over $75 MUST be shipped by UPS for saftey (if option available). We will not be responsible for damages with US Mail. Speed Count are in Business Days (Monday-Friday) - Time starts after order is shipped. Actual time depends on the destination. UPS does not delever to a PO Box address, therefore please provide a physical address if ordering by UPS. International orders may take longer to some countries than time listed. If you would like to receive our 64 page catalog you can add it from here or brief catalog from here.*

To find the shipping rates before checkout add the products you need to the cart. There is a table on the bottom of Shopping Cart page which has the link "Find the Shipping Rates". Click on the link and enter the requested information and click update. It will show you all the available methods that your order can be shipped. You can do this any time during your shopping.

Returns Policy

Dar-us-Salam Publications guarantees that you will receive quality products that are new and in good condition (unless otherwise noted). Dar-us-Salam backs all of its products with a 15 day money-back guarantee, subject to terms conditions outlined below.

We want you to be totally satisfied with every purchase you make from us. If you are not pleased with your purchase for any reason, simply return it to us within 15 days of receipt in its original packaging and condition, and we will refund the cost of the goods. We'll also pay the return shipping cost if the return is a result of our error.

Items that are found to be broken and/or defective upon delivery or initial use will be exchanged for the same product/s at no cost to the customer.

Software

All software products are nonrefundable once opened, unless damaged or defective, in which case the software will be exchanged for the exact same product/s. Dar-us-Salam is not responsible for the non-compatibility of software with the customer's computer system.

Return/Exchange Instructions

Please contact us via email or by phone to arrange a return or an exchange. After approval please ship to the following address:

Dar-us-Salam Publications
Product Return/Exchange
1111 Conrad Sauer Dr.
Houston, TX 77043
Tel: (713) 722-0419 Fax: (713) 722-0431

Cancellations

Orders can be cancelled before we ship the items. Once the items are shipped, order cannot be cancelled. For cancellations call or e-mail us with your Order number.